FAQs

With JioSignage software you can display videos, images, web pages, clock etc. 

With USB attached to the TV you don’t have any freedom with the content displaying. Everytime you have to change the content you will have to remove the USB from the TV, design the new content from the graphic designer and then put it back on TV.  We have seen in almost every place that have used the USB that once the screen is set they never bother to take the USB out and change content. With JioSignage you can just login to your account and change content however you want to and it gets published to the TV. You can also schedule content and it will show accordingly on the TV. With the USB you can not show live videos, graphs etc but with JioSignage you can. More ever, with the USB you can not control multiple locations but with JioSignage you can login to your account, choose your location and then edit the content and publish it. You can control 10, 20 or even 100 screens instantly. Everything is done remotely. It’s the future! 

We have two plans - One is One Time only and no monthly fees. It comes with basic features and free device. The other is monthly subscription with advanced features. It costs very nominal fees.  The features we provide in the monthly service, we can guarantee you that other companies charge more than $100 per month per screen for that.  We have the cheapest price with the same (even more) features. 

If you are going to use our device then everything is setup. The only thing you have to do is connect to TV, plug in the power outlet and connect to the internet via ethernet wire of wifi. 

The price includes the preconfigured device, it comes with HDMI cable, remote and power plug. It also comes with FREE menu template that we design for you. 

After you buy the device, send us your pictures. You can upload your pictures at this link (Upload Your Design) and we will design the template for you to be displayed on the screens. After that we will send it to you to see. Any minor changes, no problem, we will do it at no extra cost. After that we setup the device and ship it you. When you receive the device just connect it to the TV and it starts displaying your menu. 

Nope! We can't give TV in the monthly price. Well, we have commercial grade TVs which cost $7000 and above. Most small businesses do not afford that and want cheaper alternatives and we understand that. So we tell them to buy an UHD Flat screen TV according to their own budget and just buy the device from us. 

We have seen this trend that many customers buy here in US and later ship or pay us extra and request us to ship it to them in their country. We figured that since ours is the best service and the cheapest so customers buy internationally. So JioSignage can work anywhere in the world.

We don’t believe that you will not like JioSignage at all. It’s very affordable and feature rich. If you do not like it then contact us and we will tell you what to do. You pay the shipping. Once we get the device we will check the device condition or missing items. We will deduct the price for any damages or missing items and the price we paid the designer (remember free menu template we made for you) and refund you the money. Our designers charge around $150 – $199 for a template. 

No, we do not do installation. We sell CMS software and device only. 

It’s super easy. Just connect the hardware/device to the TV via the HDMI cable, set proper source on the TV, then plug in to the power outlet. Once the box is On you will see the JioSignage app on the screen. Click on it and your content will be downloaded to the device and it will start playing. It's super easy.

Yes and No. Yes – if your content has live videos or YouTube or anything that needs an internet connection to fetch the data continuously. No – if your content is not live videos or YouTube etc. The content is basically downloaded to the box and then plays from the device. If there is no internet still your content keeps playing (except the live videos etc). Whenever you update or change the content from your account on JioSignage website you will need internet connection to the device so that device can download the updated content. Once it has downloaded the updated content then it will be stored on the device again and will keep on playing. 

Yes. Check out the section on the website where it shows how to create a video wall or Click Here to go to that section. 

Yes, you can. Since you are not hardware locked to us in the monthly service you can use your own device. (In the one time price you get the device). You will have to install our android app on the device. Remember that Amazon Fire TV Stick regular edition or Amazon Fire TV Stick 4K or Amazon Fire TV Stick Lite requires it to be connected to the internet all the time. If it is not connected to the internet it will show an error page that device is not connected to internet and you can not move away from that screen. This might be a problem at some setup sometimes. Whereas our device do not need to be connected to the internet all the time. Read the section above “Do I need internet to play the content on the TV” 

Contact us and we will let you know. 

If you are buying one time device then there is no monthly fees. If you are using your own hardware then you subscribe to monthly CMS software. It’s autocharge. Means that your Credit Card will be charged automatically every month. 

Yes. Contact us for yearly payments. 

No. If any issues then please contact us and we will get back to you. Remember that you choose your own hardware and own setup so we can only support so much. If its an issue on our side we will support it but if its an issue on your side we might not be able to help you. Our servers are up 99.99%. 

We have apps for Android only at this time as it’s the most popular OS. 

Sure, contact us with your question and we will reply.